Help & Support

Everything the app knows, explained

Twenty-five topics from the app's own help section: how to reach your unit, what the bypass and the defrost cycle really do, what the advisor is allowed to see, and where your data lives.

Getting started

Devices & home

Smart features

Widgets & Apple Watch

Data & privacy

Troubleshooting

Quick help →

Need more help?

Reach out and our support team will get back to you.

[email protected] Support and contact